Privacy Policy

November 29, 2024

Old Era is committed to respecting the privacy of its users by protecting and ensuring the security of their personal data. This Privacy Policy describes how we collect, use, store, share, and protect your personal data obtained through access to our website, social media, and application.

The use of Old Era platforms is not intended for children, and they should refrain from providing any personal data. Old Era recommends that its platforms be used by individuals aged 18 or older.

We only request personal information when strictly necessary to provide a service. Such requests are made with the knowledge and consent of users, in accordance with the law, particularly data protection regulations.

The collected information is stored for the minimum necessary time, under appropriate protection against loss, theft, duplication, disclosure, or modification.

Old Era is committed to not sharing any personal information, except what is strictly necessary for providing its services.

Old Era platforms may contain links to external websites, which are not operated by us. We have no control over the content or practices of these websites and cannot accept any responsibility for their privacy policies.

Company Information

Old Era, with the Corporate Tax Identification Number (NIPC) 265806119, located at Rua Madre Francisca da Conceição Nº8, 6420-198, Trancoso, is the sole operator of this website and therefore responsible for managing users' personal data.

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us via email.

Old Era is a vintage clothing store dedicated to offering unique and quality pieces. When you interact with us, we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

Collection of Personal Data

Personal data is collected when users interact with our platforms, such as when registering or making a purchase on our website.

Data Categories:

  • Personal Identification Data: name, email address, country of residence, phone number, password, delivery address.
  • Payment Data: credit card information, bank details, or information about other provided payment methods.
  • Browsing Data: IP address, device type, cookies, user browsing (e.g., pages visited, time spent on each page, products viewed).
  • User Account Data: username, password, email address, country of residence, phone number.
  • Marketing and Communication Data: participation in offers, promotions, or contests, interaction history.

If you provide information about another person, you must ensure that you have their consent to share their data with us.

Purposes of Collected Data

The personal data collected is used for the following purposes:

  • Processing Purchases and Payments: to execute, process, and manage user purchases, receive payments, and issue corresponding invoices.
  • Shipping and Delivery of Products: to deliver products to the addresses provided by users.
  • Personalization/Individualization of Experience: to improve the user experience by presenting products based on preferences and purchase history.
  • Assistance: to contact users regarding orders, payments, complaints, and general customer service.
  • Marketing and Promotions: to send promotional and marketing communications via the contact methods provided by users, if they agree.
  • Legal Compliance: to comply with the law, particularly in tax matters.

Data Retention Period

Personal data will be kept for the minimum necessary time, according to the purposes described, and when this is not the case, the maximum legal limits will be respected.

When the user deletes their account, the provided personal data will be erased, retaining only statistical data about platform usage.

Sharing of Collected Personal Data

Old Era does not sell or exchange personal data with third parties. Data is only shared in the following situations:

  • With Partners: those who assist with the operation of the platforms, processing payments, shipping and delivery, responding to emails, among others.
  • By Legal Obligation: if requested by government or judicial entities.

Rights of the Data Subject

In accordance with the law, the user has the following rights:

  • Fair and Transparent Processing: to access clear information about how we use your personal data.
  • Access to Your Information: to consult the data we hold about you and obtain additional information about its processing.
  • Data Correction: to request correction of any incorrect or incomplete information we hold.
  • Data Deletion: to request deletion of your personal data under certain circumstances.
  • Data Portability: to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller, when applicable.
  • Direct Marketing Option: to object to the use of your data for direct marketing purposes at any time.
  • Automated Decisions: to refuse decisions based solely on automated processing that have significant legal effects on you.
  • Processing Restrictions: to restrict the processing of your personal data in certain situations.
  • Complaints: to file a complaint if you believe your rights are not being respected under data protection laws.

Cookies

To improve functionality and user experience, this website uses cookies.

What are cookies?

Cookies are small files downloaded to the user's computer.

Cookies are used to collect information about the user to improve their experience.

We will also provide instructions on how the user can prevent these cookies from being stored.

How to disable cookies?

The user can configure their browser to reject cookies.

However, some features of our services may not function correctly without cookies.

It is recommended that you keep all cookies enabled if you are unsure whether you need them, as they are used to provide a service you are using.

Cookies Set

The following cookies are set by Old Era:

  • Account-related Cookies: When creating an account, cookies are used to manage the registration process and general administration. These cookies are typically deleted when the user deletes their account, but some may be kept for certain statistical purposes.
  • Login-related Cookies: Cookies are used during login to prevent the need to log in repeatedly when opening a new page on the website. These cookies are usually removed when the user logs out.
  • Order Processing Cookies: This website offers order and payment processing functionalities. Some cookies are essential to ensure the order is tracked across pages so we can process it properly.
  • Survey-related Cookies: Periodically, surveys will be conducted to collect information about users' interests and understanding of the user base. These surveys may use cookies to remember which users have already participated or to provide accurate results after page changes.
  • Website Preference Cookies: To provide a better experience, we offer this functionality to set preferences for how the website operates when used by the user. Cookies are needed to remember these preferences so they can be taken into account whenever the user interacts with the website, thus improving the experience.

International Transfer of Personal Data

Your personal information will not be transferred outside of the European Economic Area (EEA).

Changes to the Privacy Policy

This Privacy Policy will be updated periodically.

Whenever significant changes are made, users will be notified, either through our website, email, or any other alternative means.

We recommend that users regularly review this Privacy Policy to stay informed about the processing of their personal data.

Contact

If you have any questions about this Privacy Policy and your rights regarding your personal data, you can contact us at:

Email: vintage@old-era.com
Address: Rua Madre Francisca da Conceição Nº8, 6420-198, Trancoso

This privacy policy was last reviewed on November 29, 2024, as indicated at the beginning of the policy