Privacy Policy

November 29, 2024

Old Era is committed to respecting the privacy of its users, protecting, and ensuring the security of their personal data. This Privacy Policy describes how we collect, use, store, share, and protect your personal data obtained through access to our website, social networks, and application.

The use of Old Era’s platforms is not intended for children, who should refrain from providing any personal data. Old Era recommends that its platforms be used by individuals aged 18 or over.

Personal information is only requested when strictly necessary to provide a service. Such requests are made with the knowledge and consent of users, in accordance with applicable legislation, particularly data protection laws.

The information collected is stored for the time strictly necessary and is protected against loss, theft, copying, disclosure, or modification.

Old Era undertakes not to share any personal information, except when strictly necessary for the provision of its services.

Old Era’s platforms may contain links to external websites not operated by the company. Old Era has no control over the content or practices of these websites and cannot accept responsibility for their respective privacy policies.

Company Information

Old Era, with Corporate Taxpayer Identification Number (NIPC) 265806119, headquartered at Rua Madre Francisca da Conceição Nº8, 6420-198, Trancoso, is the sole operator of this website and is responsible for managing users' personal data.

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us via email.

Old Era is a vintage clothing store dedicated to offering unique and high-quality pieces. When you interact with us, we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

Collection of Personal Data

Users' personal data is collected when they interact with our platforms, such as when registering or making a purchase.

Data categories:

  • Personal Identification Data: Name, email address, country of residence, mobile phone number, password, delivery address.

  • Payment Data: Credit card information, bank details, or other payment method details.

  • Navigation Data: IP address, device type, cookies, browsing behavior (e.g., pages visited, time spent on each page, products viewed).

  • User Account Data: Username, password, email address, country of residence, mobile phone number.

  • Marketing and Communication Data: Participation in offers, promotions, or competitions, interaction history.

If you provide us with information about another person, you must ensure that you have their consent to share their data with us.

Purposes of Data Collection

The personal data collected is used for the following purposes:

  • Purchase and Payment Processing: To process and manage user purchases, receive payments, and issue invoices.

  • Product Shipping and Delivery: To ensure products are delivered to the addresses specified by users.

  • Personalization of Experience: To improve the user experience by presenting products based on preferences and purchase history.

  • Support: To contact users regarding orders, payments, complaints, and general customer support.

  • Marketing and Promotions: To send promotional and marketing communications via the contact details provided by users, if they have consented.

  • Legal Compliance: To comply with legal obligations, particularly tax regulations.

Retention Period for Personal Data

Personal data is retained for the minimum time necessary, depending on the purposes outlined. In all cases, the maximum retention limits established by law will be respected.

When a user deletes their account, the personal data provided will be erased, except for data retained for statistical purposes.

Sharing of Personal Data

Old Era does not sell or trade personal data with third parties. Data is only shared in the following cases:

  • With Partners: Entities that assist in operating our platforms, processing payments, handling shipping and deliveries, responding to emails, and other essential functions.

  • Legal Obligations: If requested by government or judicial authorities.

User Rights Regarding Personal Data

In accordance with applicable laws, users have the following rights:

  • Fair and Transparent Processing: Access clear information about how we use personal data.

  • Access to Your Information: Request a copy of the personal data we hold.

  • Data Correction: Request the correction of incorrect or incomplete information.

  • Data Deletion: Request the deletion of personal data under certain circumstances.

  • Data Portability: Receive personal data in a structured, commonly used, machine-readable format and transfer it to another controller, where applicable.

  • Direct Marketing Preferences: Opt out of direct marketing communications at any time.

  • Automated Decision-Making: Object to automated decisions that have significant legal effects.

  • Processing Restrictions: Request limitations on the processing of personal data in specific cases.

  • Filing Complaints: File a complaint regarding data protection violations if they believe their rights have been infringed.

Cookies

To enhance functionality and improve user experience, this website uses cookies.

What are cookies?

Cookies are small files downloaded to the user's device to collect information and enhance their browsing experience.

How to disable cookies?

Users can configure their browser settings to refuse cookies. However, some website features may not function correctly without cookies. We recommend keeping cookies enabled if unsure whether they are necessary for a service used.

Cookies we use:

  • Account-related cookies: Used for account registration and general management. They are usually deleted when the account is removed, but some may be retained for statistical purposes.

  • Login-related cookies: Used during login to prevent the need for repeated authentication on different pages. These are typically removed when the user logs out.

  • Order processing cookies: Essential for securing orders between pages to ensure they are processed correctly.

  • Survey-related cookies: Occasionally used to track participation in surveys and provide accurate results.

  • Website preference cookies: Enable users to set preferences for website functionality, improving their experience.

International Transfer of Personal Data

Your personal information will not be transferred outside the European Economic Area (EEA) without your consent.

Changes to the Privacy Policy

This Privacy Policy will be updated periodically.

Whenever significant changes occur, users will be duly notified via our website, email, or other appropriate means.

Users are encouraged to review this Privacy Policy regularly to stay informed about how their personal data is processed.

Contact Information

If you have any questions regarding this Privacy Policy or your rights concerning your personal data, please contact us:

Email: vintage@old-era.com
Address: Rua Madre Francisca da Conceição Nº8, 6420-198, Trancoso, Portugal