Privacy Policy

November 29, 2024

Old Era is committed to respecting the privacy of its users, protecting and ensuring the security of their personal data. This Privacy Policy describes how we collect, use, store, share and protect your personal data obtained through access to our website , social networks and application.

The use of platforms belonging to Old Era is not intended for use by children, who must refrain from providing any personal data. Old Era recommends the use of its platforms to users aged 18 or over.

Personal information is only requested when strictly necessary to provide a service. Such request is made with the knowledge and consent of users, in accordance with the legislation, in particular, the rules on the protection of personal data.

The information collected is stored for the time strictly necessary, under due protection against loss, theft, copying, disclosure or modification.

Old Era undertakes not to share any personal information, except that which is strictly necessary for the provision of its services.

Old Era platforms may contain links to external websites , not operated by this company, and it has no control over the content and practices of these websites , and cannot accept any responsibility for their respective privacy policies.

Company Information

Old Era, with Corporate Taxpayer Identification Number (NIPC) 265806119, headquartered at Rua Madre Francisca da Conceição Nº8, 6420-198, Trancoso, is the sole operator of this website and, therefore, the one who manages users' personal data.

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us by email.

Old Era is a vintage clothing store dedicated to offering unique and quality pieces. When you interact with us, we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

Collection of Personal Data

Users' personal data is collected when they interact with our platforms, namely when registering or making a purchase on this website .

Data categories:

  1. Personal Identification Data: name, email address, country of residence, mobile phone number, password, delivery address.
  2. Payment Data: Credit card information, bank details or data relating to other payment methods available.
  3. Navigation Data: IP address, device type, cookies, user navigation (e.g. pages visited, time spent on each page, products viewed).
  4. User Account Data: username, password, email address, country of residence, mobile phone number.
  5. Marketing and Communication Data: participation in offers, promotions or competitions, interaction history.

If you provide us with information about another person, you must ensure that you have that person's consent to share their data with us.

Purposes of the Data Collected

The personal data collected has the following purposes:

  1. Purchase and Payment Processing: make, process and manage user purchases, to receive payments and issue the respective invoices.
  2. Product Shipping and Delivery: so that products are delivered to the addresses indicated by users.
  3. Personalization/Individualization of Experience: improving the user experience, presenting products according to preferences and purchase history.
  4. Support: to contact you regarding orders, payments, complaints and general user support.
  5. Marketing and Promotions: to send promotional and marketing communications through the contact details indicated by users, if they agree.
  6. Legal Enforcement: to comply with the law, particularly in tax terms.

Retention Period for Collected Personal Data

Personal information will be kept for the minimum time possible, depending on the purposes described, and whenever this is not the case, the maximum limits in accordance with the law will be respected.

When the user deletes their account, the personal data provided will be deleted, with only data relating to use on the platforms being kept for statistical purposes.

Sharing of Personal Data Collected

Old Era does not sell or exchange your personal data to third parties, these are only shared in the following situations:

  1. With Partners: those who assist in the operation of the platforms, in the processing of payments, shipping and deliveries, responding to emails, among others.
  2. By Legal Obligation: if requested by government or judicial entities.

Rights of the Personal Data Holder

The user, in accordance with the law, has the following rights:

  1. Fair and Transparent Processing: Have access to clear information about how we use your personal data.
  2. Access to Your Information: Consult the data we have about you and obtain additional information about your processing.
  3. Data Correction: Request the correction of any incorrect or incomplete information we have.
  4. Data Deletion: Request the deletion of your personal data in certain circumstances.
  5. Data Portability: Receive your personal data in a structured, common and machine-readable format and transfer it to another controller, where applicable.
  6. Direct Marketing Option: Object to the use of your data for direct marketing purposes at any time.
  7. Automated Decisions: Reject decisions that are based solely on automated processing and that have significant legal effects on you.
  8. Restrictions on Processing: Restrict the processing of your personal data in certain situations.
  9. Complaints: Complain about our breach of data protection laws if you feel your rights are not being respected.

Cookies

To improve functionality and your experience, this website uses Cookies.

What are cookies ?

Cookies are small files that are downloaded to the user's computer.

Cookies are used to collect information about the user to improve their experience.

It will also be indicated how the user can prevent these cookies from being stored.

How to disable cookies ?

The user can configure his browser to refuse cookies.

However, some features of our services may not function properly without cookies.

It is recommended that you leave all cookies enabled if you are not sure whether you need them or not in case they are used to provide a service that you use.

Cookies set

The following cookies are set by Old Era:

  1. Account related cookies : When you create an account, cookies will be used to manage the signup process and general administration. These cookies will usually be deleted when you delete your account, however some of them may be saved for certain statistical purposes.
  2. Login -related cookies : Cookies are used during user login , which prevents the user from having to constantly log in every time a new page is opened on the website . These types of cookies are usually removed when the user logs out .
  3. Order processing cookies : This website offers order and payment processing facilities. Some cookies are essential to ensure that your order is secured between pages so that we can process it properly.
  4. Survey-related cookies : Periodically, we will conduct surveys to gather information about interests and understand our user base more accurately. These surveys may use cookies to remember which users have already taken part or to provide accurate results after you change pages.
  5. Website preference cookies : In order to provide you with a better experience, we provide this functionality to set preferences for how this website operates when you use it. In order to remember your preferences, it is necessary to set cookies so that this information can be taken into account whenever you interact with the website , thereby improving your experience. 

International Transfer of Personal Data

Your personal information will not be transferred outside the European Economic Area (EEA).

Changes to Privacy Policies

This Privacy Policy will be amended periodically.

Whenever significant changes are made, the user will be duly notified, either through our website , by email or any other alternative means.

Users are advised to regularly consult this Privacy Policy to stay informed about the processing of their personal data.

Contacts

If you have any questions regarding this Privacy Policy and your rights regarding your personal data, please contact:

This privacy policy was last revised on November 29, 2024, as stated at the beginning of the policy.